Membership

I am not a customer, how do I register?
Telephone/smartphone To create an account you go to the webpage of New Faith Network and click top left on the three stripes, then hit the red button '...
I've forgotten my password. Now what?
If you've forgotten your password you can request a new one through the log in screen. Click on 'Forgot password' and request a new password. Yo...
How can I change my details?
Update account details: Tablet/Smartphone: You can update your personal information on your profile under ‘Personal information’. Step 1: On the top lef...
I have forgotten my password or I want to change my password
You can change your password in your profile settings. You can find your profile settings at the top right.  At the top left, click on ‘Modify password’. ...
How do I use subtitles?
The films and series on New Faith Network all have English subtitles. To turn subtitles on or off, follow these steps: 1. First start the film or series...
How do I change my membership?
Do you want to change your subscription plan? Log in to www.newfaithnetwork.com , and go to your profile. Click on 'Change' under 'Membership...
What happens when my trial period ends?
If you have registered for a free trial period, your chosen subscription will automatically start after this period. This can be a monthly or yearly subscri...
Why has my subscription been cancelled?
Would you like to watch New Faith Network, but you can only watch trailers?   This means that your subscription has been canceled. This could be due to, f...