Technical Solutions

Why does Chromecast not work with iPhone or iPad?
Do you want to stream New Faith Network to your TV with Google Chromecast, and use an iPhone or an iPad? We only support Chromecast functionality on the...
Why do I see an image, but not a playbutton?
The New Faith Network website detects your IP address. If your IP address location is not from the Netherlands, Belgium, Luxembourg, United Kingdom, Ireland...
How do I delete cache?
What is cache?  Cache is a storage space where frequently used data are stored temporarily to provide a faster access. On your computer this means the temp...
Why is my television's internet browser not working?
Many smart TVs now have an internet browser. Unfortunately, this is a limited or outdated browser that does not support our website. That is why our website...
My network connection is not working or is too slow, How can I solve my network problems?
Is New Faith Network too slow or is the page buffering? This is often due to a weak or bad internet connection. Videos are often buffering or loading for a ...
Why does New Faith Network say my account is already in use?
Are you trying to create an account, but you get a notification that your account is already in use?   Then you probably already have an account with this...
I can only watch trailers, why is that?
Do you only see trailers instead of films or series? On New Faith Network you will only see trailers if you have not yet created an account. Do you alre...
The app is not working, how can I watch New Faith Network?
Are you watching New Faith Network on the app, but the app is not working? Don't worry, we have multiple ways to watch New Faith Network.  Click here ...
How does Apple Airplay work?
Do you have an iPhone or iPad and an Apple TV or with Airplay 2 compatible smart TV? Then you can connect your phone or tablet to your television using Appl...
How can I watch on my television using an HDMI cable?
If you have no possibility to stream our videos, you can connect your laptop/computer to your television using an HDMI cable.   Step 1: Connect one end of...