How can I change my details?

Update account details:


Tablet/Smartphone:
You can update your personal information on your profile under ‘Personal information’.
Step 1: On the top left, click on the menu with the three dashes.
Step 2: Click on the person icon and click on ‘Profile’.
Step 3: To update your first and last name, under ‘Personal information’, click on ‘Modify’.
Step 4: Scroll further down. Under ‘Password’, click on ‘Modify’ to update your password. 

PC:
You can update your personal information on your profile under ‘Personal information’.
Step 1: On the top right, click on the person icon.
Step 2: On the top left, you see your ‘Personal information’. Click on ‘Modify’ to update your first and last name.
Step 3: Under ‘Password’, click on ‘Modify’ to update your password. Click on ‘Save changes’.

I’ve forgotten my password: 
You can update your password in your profile settings. Did you forget your password? You can request a new password: go to the Log in screen and click on ‘Forgot password’.

I want to cancel or pause my subscription:
How can I end or pause my membership? This article will explain how.

It's not possible to change your email address. Did you enter your email address incorrectly? We are happy to help! You can contact our customer service through the red button with an envelope, bottom right on the support page.


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